Mr. Raoul Charbonneau has worked in education, primarily at the college level. As assistant to the academic services department at Cégep de Saint-Hyacinthe, he contributed to the development of various study programs, including Early Childhood Education Techniques and Animal Health Technology. He was also involved in municipal politics, serving as a town councillor and later as mayor of the municipality of Saint-Barnabé-Sud. This involvement led him to play a leading role in the Régie intermunicipale des déchets de la région maskoutaine from its very beginning. He served as its president for several years, overseeing the creation of a selective waste collection program serving more than 35,000 households. Mr. Charbonneau founded ACROQ on August 24, 2020, with the help of three other residents of Les Terrasses de la Fonderie in Drummondville. Since then, ACROQ has been promoting the creation of well-treatment, in all its forms, in our PSRs.

Ms. Diane Royer is a retired financial services professional with 43 years of experience. She holds a bachelor’s degree in business administration. She is a family caregiver for her parents, who live in a PSR. She has been a volunteer with various community organizations for many years, including ACROQ’s board of directors.

Mr. Louis-Philippe Constantin is a graduate of HEC Montréal (École des Hautes Études Commerciales) and a Chartered Professional Accountant (CPA). He spent more than 30 years working for private and public companies as a controller or treasurer. He later served as Director of Operations for CN’s Investment Division. Mr. Constantin has been volunteering for over 50 years in various organizations serving youth and seniors. He has also been the president of the residence life committee (RLC) at La Giraudière in Laval for the past 2 years. He is deeply passionate about the rights of PSR residents, who are often misunderstood and sometimes disregarded.

Mr. Pierre Bertrand serves on his PSR’s residence life committee (RLC). He has seen firsthand how much work goes into gaining recognition at the local level and with government authorities. In collaboration with members of his RLC’s board of directors, he initiated and developed a 5-year action plan based on the law’s elements. ACROQ has commended these individuals for their work. Mr. Bertrand also holds a graduate diploma in social administration and spent 21 years as a manager at a CLSC (home support services), 7 years as director of a volunteer action centre, served as an administrator with the Regroupement des centres d’action bénévole du Québec, and then spent 14 years as a municipal councillor.

After 5 years as a high school teacher, with a master’s degree in school administration and a certificate in industrial relations, Mr. Pierre Boucher moved into human resources management at the Commission des écoles catholiques de Montréal (CECM), and then into labour relations. After 12 years in the English sector of the CECM, Mr. Boucher was appointed to the Human Resources Department. At that time, the CECM had 17,000 employees, including 12,000 teachers and 5,000 employees in other categories. After retiring from education, he worked for 10 years as a real estate broker. Mr. Boucher is currently vice-president of the RLC of Floréa from Groupe Maurice. He is deeply committed to the quality of seniors’ lives, the defence of their rights and the creation of a living environment where well-treatment prevails.

Mr. François Dumulon has been a PSR resident for over 11 years. When he first moved in, he founded the residents’ committee for his PSR, along with 9 other residents. Three years ago, they restructured in accordance with the decree to form the new RLC. He served as president throughout those years, as well as a representative before the Tribunal administratif du logement (TAL) on behalf of the 156 residents of his PSR, seeking compensation for services paid for but not received during the pandemic, and continuing to do so for those who oppose rent increases. Mr. Dumulon is familiar with ACROQ, having previously served on its board of directors.

Ms. Diane Janecek is a retired health network professional. As a trained social worker, she completed graduate-level studies in social administration. She had the opportunity to work in various sectors of the health network, including hospitals, CLSCs and CHSLDs. Ms. Janecek serves on various committees of the Régie régionale de la santé et des services sociaux de Montréal-Centre. She also coordinated a program within a CHSLD. Upon her retirement, she was contracted to coordinate CHSLD admission files. Ms. Janecek has been president of the residence life committee (RLC) at a PSR since June 2024 and serves as a family representative and family caregiver for her mother. She sees the importance of family involvement in residents’ living environment. She also currently supports a group of newcomers in French language learning.

Ms. Johanne Gauthier holds a bachelor’s degree in political science from Université Laval. She is also a member of the Quartier des Rivières residence life committee (RLC) and a family caregiver for her mother. Based on her experiences over recent years, and despite the efforts already made by government authorities, she believes we must continue working together to ensure that well-treatment and the rights of PSR residents are always respected.

Ms. Danielle Boily worked as a project manager and communications adviser for both corporate companies and non-profit organizations, following her studies in communications and then administration. She has always enjoyed working on committees and boards of directors to advance projects and support managers, member services, and editorial work. These interests continued to motivate her as she moved into executive assistant roles, until ACROQ’s mission and values resonated with her. She now has the pleasure of working for an important cause and alongside a wonderful team.