Association des Comités de Résidents Officielle du Québec (ACROQ)
Promoting the well-treatment of residents living in private seniors’ residences (PSR)
Our goal
ACROQ’s goal is to work with PSR residents, their caregivers, and management to ensure the well-treatment of seniors and to protect their living conditions.
Well-treatment
Promoting fairness in the relationship between seniors and PSR managers — including regarding monthly costs and services received — with any organization and municipal, provincial and federal government authorities.
Collaboration
Bringing together, within a single association, all residence life committees of PSR residents in Québec, as well as residents and their caregivers, to collaborate with PSR managers.
Representation
Advocating for any regulatory or legislative changes aimed at ensuring healthy and dignified living conditions that meet the specific needs and daily reality of seniors living in a PSR.
Representation
Advocating for any regulatory or legislative changes aimed at ensuring healthy and dignified living conditions that meet the specific needs and daily reality of seniors living in a PSR.
News and resources
Stay informed about the latest developments in private seniors’ residence living and the rights of PSR residents. Find tools to support caregivers, guides for effectively managing a residence life committee (RLC) and much more.
Living in a private seniors’ residence (PSR)
The living environment of a private seniors’ residence can meet the needs and aspirations of many seniors. It’s a safe environment that helps maintain their independence while reducing isolation through available services and shared spaces that encourage meaningful connections and lasting friendships.
Understanding residence life committees (RLCs)
The residence life committee (RLC) is a win-win tool for mutual collaboration between PSR residents, their caregivers, and private seniors’ residence (PSR) managers, aimed at promoting well-treatment in this living environment. It allows residents and caregivers to express themselves anonymously, without fear of reprisal, to identify areas for improvement and help create a living environment that continuously adapts to their needs.