Legal notice

Terms of use

PLEASE READ CAREFULLY THE TERMS AND CONDITIONS OUTLINED HEREIN.

By accessing and browsing the website of “Association des Comités de Résidents Officielle du Québec (ACROQ)” or “we”), you confirm your acceptance of the following terms and conditions (the “Terms and Conditions”). If you do not accept to be bound by these Terms and Conditions, please leave immediately.

We reserve the right to modify the above Terms and Conditions at any time without notice. The date of the last update is written at the bottom of this page.

1. Property notice

All content, information, data, photographs, images, videos, software, trademarks, logos, designs, publicity slogans and/or other l’Association des Comités de Résidents Officielle du Québec (ACROQ) material protected by copyright appearing on this website (the “Content”) are the exclusive property of l’Association des Comités de Résidents Officielle du Québec (ACROQ) or the property of third parties who granted permission to use such Content on this website, or both. All Content is protected by Canadian copyright and trademark laws.

Unless prior written authorization has been given by l’Association des Comités de Résidents Officielle du Québec (ACROQ), all content included on this website regarding products offered by l’Association des Comités de Résidents Officielle du Québec (ACROQ) in Canada is provided for informational and promotional purposes only.

You are not authorized to modify, reproduce, reedit, transfer, forward, transmit, publish, distribute or create derivative works of the Content without l’Association des Comités de Résidents Officielle du Québec (ACROQ)’s prior written consent. However, you may download, print or reproduce the Content for personal use and/or in other circumstances permitted by law, provided that you keep all copyright notices or other legal notices it may contain. All unauthorized use of the Content will be considered as a violation of l’Association des Comités de Résidents Officielle du Québec (ACROQ) intellectual property rights.

2. Limitation of liability

L’Association des Comités de Résidents Officielle du Québec (ACROQ) does not guarantee the quality, accuracy or completeness of any information on this website. Such information is provided in good faith, on an “as is” basis, without any warranty or condition. The Content of this website may include technical inaccuracies or typographical errors. Furthermore, l’Association des Comités de Résidents Officielle du Québec (ACROQ) does not guarantee that the Content of this website will be uninterrupted or error-free, and will not be held responsible for any damage resulting from any virus, worm or other destructive or invasive computer program. At no time will l’Association des Comités de Résidents Officielle du Québec (ACROQ) accept responsibility for any direct, indirect, incidental, consequential or other damage resulting from the use of this website, or in connection with its Content. You are solely responsible for the use and/or the interpretation of all the Content of this website.

3. Link to third party websites

This website may include links to other websites owned by third parties. Please be aware that l’Association des Comités de Résidents Officielle du Québec (ACROQ) has no control over the content of those websites. Therefore, l’Association des Comités de Résidents Officielle du Québec (ACROQ) cannot be held responsible for the information contained on such websites and does not offer any guarantee or make any declaration in this regard.

4. Sale of l’Association des Comités de Résidents Officielle du Québec (ACROQ) products

L’Association des Comités de Résidents Officielle du Québec (ACROQ) reserves the right to cease production of any products offered on this website or to modify any specification related to these products without notice and without incurring any liability.

5. Compensation

By accessing and browsing this website, you accept to compensate and exonerate l’Association des Comités de Résidents Officielle du Québec (ACROQ), its subsidiaries, shareholders, directors, officers, employees, proxies and licensees for any losses, costs, damages, claims, penalties or other expenses (including reasonable legal fees) which may result from your use of this website or from any other alleged violation of the present Terms and Conditions.

6. Applicable laws

The present Terms and Conditions, as well as l’Association des Comités de Résidents Officielle du Québec (ACROQ) privacy policy, are governed and interpreted under the laws in force in the Province of Quebec and in Canada applicable therein.

Privacy policy

L’Association des Comités de Résidents Officielle du Québec (ACROQ) believes the right to privacy is one of a particular importance. This is why we have implemented this privacy policy, allowing the protection of your integrity and of your right to disclose or not your personal information.

The following policy aims to govern the collection and use of information 1) when accessing our website (https://www.acroq.ca) and/or 2) you provide on a voluntary basis upon your participation to a service offered by l’Association des Comités de Résidents Officielle du Québec (ACROQ), subject to any refusal that you could duly express to us with this regard.

1. Application to the present policy

We may change our privacy policy at any time and without notice. If we decide to change our privacy policy, we will post those changes on this page so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it. The date of the last update is written at the bottom of this page.

2. Your consent

The fact 1) of accessing this website and/or 2) providing us some personal information on a voluntary basis, implies that you are consenting to the collection, use and disclosure of your information as outlined in this privacy policy.

3. Collection and processing of the information gathered by l’Association des Comités de Résidents Officielle du Québec (ACROQ)

a) Collection

No personal information concerning you is gathered upon your simple access or browsing on this website. However, it must be noted that as soon as you access l’Association des Comités de Résidents Officielle du Québec (ACROQ) website, some information is gathered automatically by our computer system. While none of this information allows l’Association des Comités de Résidents Officielle du Québec (ACROQ) to identify you personally, it includes information regarding your domain name as well as the IP address through which you access this website. Such information may be used by l’Association des Comités de Résidents Officielle du Québec (ACROQ) for statistical purposes, allowing it to namely evaluate and analyze the access frequency to its website and related customer base.

Your personal information is gathered only when and if you voluntarily provide them to l’Association des Comités de Résidents Officielle du Québec (ACROQ), including namely in the course of your participation to any service offered by l’Association des Comités de Résidents Officielle du Québec (ACROQ) which requires you to provide such information, subject to any objection expressed on your part. In all cases where you voluntarily provide personal information to l’Association des Comités de Résidents Officielle du Québec (ACROQ), it undertakes to collect, use and/or communicate it in accordance with this policy and applicable legislation.

All your personal information, when gathered in electronic form by l’Association des Comités de Résidents Officielle du Québec (ACROQ) in compliance with this policy, will be kept on l’Association des Comités de Résidents Officielle du Québec (ACROQ) server.

4. Purposes for which l’Association des Comités de Résidents Officielle du Québec (ACROQ) may use the personal information it duly gathers

a) L’Association des Comités de Résidents Officielle du Québec (ACROQ) survey, contest or promotion

L’Association des Comités de Résidents Officielle du Québec (ACROQ) may use personal information which it is provided on a voluntary basis through a message or following a given participation to a survey, contest or promotion. Personal information gathered for any of such purpose will be namely used to communicate with you in the event you win. Contests and/or promotions offered by l’Association des Comités de Résidents Officielle du Québec (ACROQ) may be subject to additional specific regulations, which will be fully described in such conquest or promotion.

b) Other purposes

L’Association des Comités de Résidents Officielle du Québec (ACROQ) undertakes not to use any personal information it gathers in compliance with this policy or with any applicable legislation, to any other purposes unless we obtain your consent for that purpose or in certain exceptional circumstances, where l’Association des Comités de Résidents Officielle du Québec (ACROQ) believes in good faith that the law requires or allows it.

5. Disclosure to third parties

L’Association des Comités de Résidents Officielle du Québec (ACROQ) commits not to disclosure any of the personal information it gathers to third parties in compliance with this policy or with any applicable legislation, unless we obtain your consent for that purpose or in certain exceptional circumstances, where l’Association des Comités de Résidents Officielle du Québec (ACROQ) believes in good faith that the law requires or allows it.

6. Minor

The permission from a parent or a tutor is required for any person under the age of eighteen (18) years old (a “Minor”) to participate in any activity organized by l’Association des Comités de Résidents Officielle du Québec (ACROQ), namely any survey, contest or promotion. In the event that any such activity specifically targets a Minor, the permission of a parent or a tutor will be expressly required.

L’Association des Comités de Résidents Officielle du Québec (ACROQ) will not collect nor use any personal information relating to Minors without the consent of a parent or tutor.

7. Usage of cookies

The usage of cookies is not linked to any personally identifiable information. You may at all time deactivate said cookies by modifying the configuration of your browser; however, doing so may restrict you from accessing some parts of our website.

8. Hyperlinks

L’Association des Comités de Résidents Officielle du Québec (ACROQ) website may contain hyperlinks allowing users to visit other sites operated by other companies. L’Association des Comités de Résidents Officielle du Québec (ACROQ) is not responsible for the privacy practices or the content of any of such websites to which we link.

9. Privacy Policy Officer

The person in charge of the protection of personal information is responsible for l’Association des Comités de Résidents Officielle du Québec (ACROQ)’s privacy policies and practices. All questions, comments, complaints and requests for information should be directed to the person in charge of the protection of personal information. To contact the person in charge of the protection of personal information, send your request by e-mail to adjointe@acroq.ca

Last update on March 23, 2026.